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Viewing 15 posts - 1 through 15 (of 22 total)
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  • Phil Wilcock
    Keymaster
    Post count: 25
    Phil Wilcock
    Keymaster
    Post count: 25

    hi Todd,

    NO need for IP6.

    it’s a known issue, fixed in the next release which is due any day now.

    The workaround is to create a reg key – HKLM:\Software\2Pint Software\BCReporter

    and a DWORD value named IncludePolicyStats which should be set to 0

    thanks
    Phil

    Phil Wilcock
    Keymaster
    Post count: 25

    hi Josua,

    thanks for the interest – I will put you on the list for the next release, which shouldn’t be too long!

    We got a pricing page here – http://2pintsoftware.com/pricing-options/ which says:

    All of our software licenses are free to use for Public Education and Non-Profit organisations. System Integrators (SI’s) or companies selling services to Educational and Non-Profit organisations are also free to use our toolsets. See it as our way of giving back to the World (awhh).

    Technical support and upgrade protection is not included in the above and you must purchase the support option where applicable. Educational and Non-Profit organisation discounts are available on all support options.

    so there you go!!

    cheers!

    Phil 2Pint

    Phil Wilcock
    Keymaster
    Post count: 25

    ah I see,

    yes that content is somewhat abstracted! Would you just want the whole of the DP content, or to be able to select packages?

    I’m sure it could be done with a bit of jiggery-pokery 🙂

    cheers

    Phil

    Phil Wilcock
    Keymaster
    Post count: 25

    hi all,

    I put the latest version of the report here if you’d care to give it a kick? Should solve the Divide by Zero errors.

    BranchCache Report

    thanks

    Phil

    Phil Wilcock
    Keymaster
    Post count: 25

    hi,

    sorry for the lack of updates. Tried to repro this a few ways with no luck. Looking around at similar cases on technet etc it seems to occur with large datasets mostly.. Can you run the dataset query in SQL studio?

    We do have another customer with a slightly different issue however which might be linked – and I have a fix for that.

    So, I will test that and then make that available for you to try.

    Thanks,

    Phil

    Phil Wilcock
    Keymaster
    Post count: 25

    hi Dean,

    sorry that you’re having this issue – it’s a new one for us, but not uncommon generally it seems!

    I will try to reproduce this today and get back to you.

    regards

    Phil

    Phil Wilcock
    Keymaster
    Post count: 25
    in reply to: removing reports #13315

    hi,

    no, that’s it.

    Hope you found the reports useful!

    Phil

    Phil Wilcock
    Keymaster
    Post count: 25
    in reply to: removing reports #13313

    Ok great,

    and the .exe is removed ok?

    You can also delete all of the Status Messages if you need to – using the query in the Installation Guide.

    Phil

    Phil Wilcock
    Keymaster
    Post count: 25
    in reply to: removing reports #13310

    hi Reto,

    if the uninstall was successful, the messages should have stopped. The uninstall should:

    Remove the \System32\BITSBCReporter.exe
    Delete the Scheduled task – 2Pint Software BITS Report Job Completed

    So if you can check that this has happened and let me know. Also you can run the script interactively on a test system and you should be able to tell from the output if there’s a problem.
    If the script isn’t working (because of permissions etc) then you can automate the above tasks in SCCM using your preferred method. The main thing that needs to happen is the removal of the .exe

    thanks
    Phil

    Phil Wilcock
    Keymaster
    Post count: 25

    hi James,
    not currently – we only support R2 at the moment.

    However we are currently rewriting the whole reporter engine and reports to make it more efficient and I will look at changing the reports to make them work on SP1.

    thanks for bringing this to our attention

    Phil

    Phil Wilcock
    Keymaster
    Post count: 25
    in reply to: Blank Reprts #12398

    Hi,

    we have an updated version of the reporting engine, and installer. Please download from:

    http://2pintsoftware.com/updates

    So, on existing systems, you can copy in the new executable, and re-run the Installer script. This should fix the problem that you are seeing.

    thanks

    Phil

    Phil Wilcock
    Keymaster
    Post count: 25

    hi,

    I don’t think that the logfile error is the true issue – I seem to get that error but only for policy downloads (which we want to ignore anyway)
    The task scheduler failure is more interesting as it looks like ur .exe crashes but we need to know why/what was happening at that time if possible.

    if possible, could you send over:

    The task schedule history from one of the machines with the error? (so that we can get the time etc at which it failed)

    the reporter Logfiles from that same machine

    also, would be good to know what was running – was it a Package/App/Task sequence etc

    Finally – what version of SCCM are we running on?

    please email to me at phil@2pintsoftware.com

    thanks, Phil

    Phil Wilcock
    Keymaster
    Post count: 25

    many thanks – I will repro that here and test.

    Phil Wilcock
    Keymaster
    Post count: 25

    OK thanks, that helps.

    need to check:

    OS version
    .NET Framework Version
    Also, is it a locked down environment?

    thanks

    Phil

Viewing 15 posts - 1 through 15 (of 22 total)