Your organization counts on the high availability and performance of your
business solutions, and you invested in 2Pint Software with those goals in
mind. We understand that, when technical issues arise, they need to be
addressed as promptly as possible. Problems with software can be
difficult to diagnose and the time spent trying to diagnose and resolve them
can prevent your staff from spending time on core IT projects needed to support
growth and innovation and that is why we are here to help. The more
complex and integrated your infrastructure becomes, and the more dependent your
organization becomes on it and the more important it is to maintain a high level
of proactive technical support for around-the-clock responsiveness, service
quality and resiliency. Expert technical support services from a trusted
resource can help you achieve the IT performance needed to meet your
organizational objectives.
2Pint
Software Subscription and Support
provides a comprehensive and technical support solution for your 2Pint
Software. Delivered in our subscription-based model and renewed annually.
Software Subscription and Support provides upgrade protection with online access
to new versions and releases of your installed software as they are developed,
so you can benefit from the latest feature enhancements. You also get real-time
access to online technical support when you need it. From installation and
configuration assistance to hints and tips for maximum system efficiency—our
experts and online resources are here to help you.
2Pint Software Subscription
- Protects your IT environment
and your software investment
- Provides installation and
configuration assistance for faster system deployment
- Entitles access to fixes and
fix packs, updates, drivers and new releases of your licensed 2Pint
software building on the existing functionality while introducing new
capabilities.
- Helps reduce software lifecycle
costs, improve performance, productivity and security
- Includes optional notification
of new product releases and technical support updates
- 24x7 assistance for Severity 1
issues 7 days a week, 52 weeks a year. Simply, open a case and we
are here to help.
Your 2Pint Software
is a business-critical asset and maintaining 2Pint Software Subscription and
Support is a cost-effective way to protect your investment and maximize the
return on your software investment going forward.