2Pint Software services and support

Your organization counts on the high availability and performance of your business solutions – and you invested in 2Pint Software with those goals in mind.

We understand that when technical issues arise, they need to be addressed promptly. Problems with software can be difficult to diagnose and the time spent trying to isolate and resolve them can divert IT staff away from core projects needed to support growth and innovation. That's why we are here to help. As your organization grows more dependent on complex integrated infrastructure it is vital to maintain a high level of proactive technical support for around-the-clock responsiveness, service quality and resiliency. Expert technical support services from a trusted resource can help you achieve the peak IT performance needed to meet your organizational objectives.

2Pint Software Subscription and Support provides a comprehensive technical support solution for your 2Pint Software.

Delivered in our subscription-based model and renewed annually, software subscription and support includes upgrade protection and online access to new versions and releases with the latest feature enhancements for your installed software. You also get real-time access to online technical support when you need it. From installation and configuration assistance to hints and tips for maximum system efficiency—our experts and online resources are here to help you.

2Pint Software Subscription and Support

• Protects your IT environment and your software investment.
• Covers installation and configuration assistance for faster system deployment.
• Includes 24x7 assistance for Severity 1 issues 7 days a week, 52 weeks a year. Simply open a case and we are here to help.
• Entitles access to fixes and fix packs, updates, drivers and new releases of your licensed 2Pint Software to build on existing functionality while introducing new capabilities.
• Provides optional notification of new product releases and technical support updates.
• Helps reduce software lifecycle costs and improve performance, productivity and security.

Your 2Pint Software is a business-critical asset and maintaining 2Pint Software subscription and support is a cost-effective way to protect your investment and maximize the return on your software investment.

Accelerated Value Program

2Pint Software’s Accelerated Value Program is our extended premier support offering. It enhances standard software subscription support by allocating a percentage of a named resource to help you derive maximum business benefits from your configuration management ecosystem including any 2Pint Software investment.

Professional Consultancy Services

Expert professional services focused on modern endpoint management, including the Microsoft Intune product family (Configuration Manager/Intune including co-management etc.), Microsoft Azure, Windows Autopilot, deployment and provisioning, peer-to-peer technologies for Windows and Linux machines.

With 2Pint Software’s professional consultancy services your organization gains direct access to an elite group of globally recognized experts in peering content, network observability and health tracking.